Privacy Policy

The following privacy policy relates to online data only. By using this website you consent to the collection and use of the following information by myself (Sue Spencer) and by Positive Wellness Therapies.

I assure you that I am committed to protecting and safeguarding your privacy and I promise that I will only use the information that I collect about you lawfully (in accordance with the General Data Protection Regulation or GDPR ).

This policy sets out how I will treat your personal information.

1. What information is collected online?

I may collect, store and use the following kinds of personal data:
• information about your computer and about your visits to and your use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views).
• information that you provide for the purpose of registering with me online.
• information that you provide for the purpose of subscribing to my website services, email notifications and/or newsletters.
• any other information that you choose to send to me.

2. Using your online personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

I may use your personal information to:
• administer the website.
• improve your browsing experience by personalising the website.
• enable your use of the services available on the website.
• send you email notifications which you have specifically requested.
• send you a newsletter or other marketing communications relating to my business which I think may be of interest to you. This may be by post or by email or similar technology (you can inform me at any time if you no longer wish to receive these).
• provide third parties with statistical information about users – but this information will not identify any individual user.
• deal with enquiries and complaints made by, or about, you relating to the website.

Where you submit personal information for publication on our website (eg. a testimonial), I will publish and use that information in accordance with the license you grant to me.

I will not sell, trade or rent your personal information to any third parties for the purpose of direct marketing. If I choose to do so in the future, you will be notified by email of my intentions, and will have the right to be removed prior to any disclosure.

3. Disclosures

I may disclose information about you:
• to the extent that I am required to do so by law.
• in connection with any legal proceedings or prospective legal proceedings.
• in order to establish, exercise or defend my legal rights in any situation.
• to persons employed to handle the technical management of the website.

Except as provided in this privacy policy, I will not provide your information to third parties without your express written consent.

4. Security of your personal data

I will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

I will store all the personal information you provide to me online on secure servers.

All your personal data is processed in the UK however for the purposes of data storage, IT hosting and maintenance this information may be located on servers in other countries. All of these businesses/services are compliant with the GDPR. No third parties have access to your personal data unless the law allows them to do so.

Of course, data transmission over the internet is not without risk and I cannot therefore guarantee the security of any data sent over the internet.

5. Policy amendments

I reserve the right to update this privacy policy from time-to-time by posting a new version of it on the website. You should check this page occasionally to ensure you are happy with any changes.

6. Your rights

You may ask me to provide you with any personal information I hold about you. Provision of such information will be subject to the payment of a fee which will vary depending on the amount of information you require. All requests must be in writing and can be sent to me, either by email or post, via the details on the website contact page (https://positive-wellness.co.uk/contact)

You may ask me not to use your personal data for marketing purposes by email at any time. (In practice, you will either be a former or existing client or have expressly agreed in advance for me to use your personal data for marketing purposes. However, I will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes at the bottom of every email I send.)

7. Third party websites

This website may contain links for you to go to other websites, however I am not responsible for the privacy policies or practices of these third party websites.

8. Updating information

Please let me know if the personal information which I hold about you is wrong and needs to be corrected or updated.

9. Contact

If you have any questions about this privacy policy or my treatment of your personal data, please write to me, either by email or post, via the details on the website contact page (https://positive-wellness.co.uk/contact).

If you wish to raise a complaint on how I have handled your personal data, you can contact myself as Data Protection Officer and I will investigate the matter. If you are not satisfied with my response or believe I am processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).

Last updated: 10th November 2020